We provide you with quality
as desired in our client’s service level agreement for our
business process outsourcing activities. Following are some
industry benchmarks with regard to quality, which we adhere
to.
Medical Transcription: Medical Transcripts that are
above 98.5% accurate – We guarantee that! Random and routine
Audit is an integral part of the Production Process. Quality
Control is an integral part of the transcription Process.
Medical Billing: Accuracy in Demographics entry,
charge posting and coding.
We have an extensive quality measurement, improvement &
implementation process supported by our technical hardware
& software infrastructure for our medical transcription,
medical billing, teleradiology, GIS, CAD and accounting
services. Under "S-CEP" (Saral - Continuous Education Program),
our in house quality focus program, our employees undergo
a continuous quality updation & improvement program so that
we guarantee a consistent performance from our team along
with ensuring that they are up to date on the latest domain
knowledge. As we believe, perfection is a way of life. |
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