 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Delivery |
|
Quality Assurance |
|
Turnaround Time |
|
Confidentiality/Security |
|
Other Advantages |
|
Business Form |
| Saral teams have worked extensively with
health systems, hospitals and group practices. We focus on gaining
a complete understanding of your workflow and financial goals. Then,
we offer a range of services and solutions, tailored to your needs.
We follow up with tireless support, ongoing communication and defined
metrics. Dedicated support Saral medical transcriptionists, client service managers and quality assurance specialists work in teams to optimize accuracy and efficiency. Working together enables us to understand your business and respond to your fluctuating needs 365/24/7 — even in emergencies or when volume increases unexpectedly. We provide you support for any & every query you may have 24 hrs a day either online or via the phone. |
 |
Consistent performance tracking Our entire transactions department works to achieve two primary goals-customer satisfaction and MT productivity. Voice of the Customer feedback is used to modify workflow and QA processes, resulting in faster turnaround and improved accuracy. Comprehensive account management plans are reviewed with you quarterly-in person. This gives us key metrics on the state of your account, including: - QA and TAT statistics - Compliance - Dictation volume - Quality reporting and maintenance - Quarterly customer satisfaction ratings |
